Frequently Asked Questions
Everything you need to know about our premium home fabrics and service.
How do I order samples before committing to a larger project?
We offer fabric samples for most of our collections to ensure you are happy with the color and texture. Simply select the 'Order Sample' button on the product page to add it to your cart.
What are your standard shipping times and costs?
We aim to dispatch all orders within 24-48 hours. Standard delivery typically takes 3-5 working days, while express options are available at checkout for urgent home decor projects.
Can I return fabric if I have already cut it?
Unfortunately, we cannot accept returns on fabrics that have been cut, washed, or altered from their original state. We recommend inspecting your fabric thoroughly upon arrival before starting your project.
Are your fabrics suitable for upholstery and heavy-duty use?
Many of our fabrics are grade-tested for upholstery. Please check the 'Specifications' section on each product page for Martindale rub counts and durability ratings to ensure they meet your needs.
Do you offer wholesale discounts for large interior design projects?
Yes, we provide competitive pricing for bulk orders. If you are ordering more than 20 meters of a single bolt, please contact our customer service team for a personalized quote.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.